.bscrm-fe{max-width:860px;margin:0 auto;font-size:15px;color:#1d2327}
.bscrm-fe-head{display:flex;justify-content:space-between;align-items:center}
.bscrm-fe-btn{background:#2271b1;color:#fff;border:none;border-radius:6px;padding:8px 16px;cursor:pointer;font-size:14px;text-decoration:none;display:inline-block}
.bscrm-fe-btn.primary{margin-top:10px}
.bscrm-fe-btn:hover{background:#135e96}
.bscrm-fe-notice,.bscrm-fe-ok{padding:12px 16px;border-radius:6px;margin:12px 0}
.bscrm-fe-notice{background:#f0f6fc;border:1px solid #c5d9ed}
.bscrm-fe-ok{background:#d6f3df;border:1px solid #9ad6ab}

.bscrm-fe-form{background:#f6f7f7;border:1px solid #dcdcde;border-radius:8px;padding:16px;margin:16px 0}
.bscrm-fe-form label{display:block;font-weight:600;margin:8px 0 4px}
.bscrm-fe-form input[type=text],.bscrm-fe-form textarea{width:100%;padding:8px;border:1px solid #c3c4c7;border-radius:4px;box-sizing:border-box}

.bscrm-fe-table{width:100%;border-collapse:collapse;margin-top:14px}
.bscrm-fe-table th,.bscrm-fe-table td{text-align:left;padding:10px;border-bottom:1px solid #e0e0e0}
.bscrm-fe-table a{text-decoration:none;color:#2271b1}
.bscrm-fe-row-green{background:#eafbef}
.bscrm-fe-row-orange{background:#fff3e0}
.bscrm-fe-row-neutral{background:#fff}

.bscrm-fe-status{display:inline-block;padding:2px 10px;border-radius:10px;font-size:12px;font-weight:600}
.bscrm-fe-status.s-closed{background:#d6f3df;color:#1a7f37}
.bscrm-fe-status.s-in_progress{background:#ffe3b3;color:#a35a00}
.bscrm-fe-status.s-open{background:#e5e5e5;color:#3c434a}

.bscrm-fe-ticket-head{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;border-radius:8px;margin:12px 0}
.bscrm-fe-ticket-head h2{margin:0;font-size:18px}
.bscrm-fe-desc{background:#fafafa;border:1px solid #e0e0e0;border-radius:6px;padding:14px;margin-bottom:18px}
.bscrm-fe-back{text-decoration:none;color:#646970}

.bscrm-fe-messages{display:flex;flex-direction:column;gap:10px}
.bscrm-fe-msg{border-radius:8px;padding:12px 14px;max-width:80%}
.bscrm-fe-msg.from-staff{background:#f0f6fc;align-self:flex-start;border:1px solid #c5d9ed}
.bscrm-fe-msg.from-customer{background:#e8f5e9;align-self:flex-end;border:1px solid #a5d6a7}
.bscrm-fe-msg-head{font-size:12px;color:#646970;margin-bottom:4px}
.bscrm-fe-closed{color:#646970;font-style:italic;margin-top:16px}

/* ===== Dropzone (wie Backend) ===== */
.bscrm-fe-dropzone{margin:6px 0 4px;}
.bscrm-fe-dz-btn{background:#fff;border:1px solid #2f6df6;color:#2f6df6;border-radius:8px;padding:8px 16px;cursor:pointer;font-size:14px;font-weight:600;}
.bscrm-fe-dz-btn:hover{background:#f0f5ff;}
.bscrm-fe-dz-area{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:6px;border:2px dashed #cdd6e6;border-radius:10px;padding:26px;margin-top:8px;color:#8a93a6;background:#f8faff;font-size:14px;transition:.15s;}
.bscrm-fe-dz-arrow{font-size:24px;}
.bscrm-fe-dropzone.dragover .bscrm-fe-dz-area{border-color:#2f6df6;background:#eef4ff;color:#2f6df6;}

/* ===== Hochgeladene Datei-Liste im Formular ===== */
.bscrm-fe-filelist{list-style:none;margin:10px 0 0;padding:0;}
.bscrm-fe-file{display:flex;align-items:center;justify-content:space-between;border:1px solid #dde4f0;border-radius:10px;padding:10px 12px;margin-bottom:6px;background:#f8faff;}
.bscrm-fe-file-info{display:flex;flex-direction:column;gap:2px;}
.bscrm-fe-file-name{font-weight:700;font-size:13px;color:#1f2733;}
.bscrm-fe-file-meta{font-size:12px;color:#8a93a6;}
.bscrm-fe-file-del{background:none;border:none;color:#c0392b;cursor:pointer;font-size:16px;line-height:1;padding:4px 8px;border-radius:6px;}
.bscrm-fe-file-del:hover{background:#fdeaea;}
.bscrm-fe-uploading{color:#2f6df6;font-style:italic;padding:6px 2px;list-style:none;}
.bscrm-fe-upload-err{color:#c0392b;padding:6px 2px;list-style:none;}

/* ===== Anhänge im Nachrichtenverlauf ===== */
.bscrm-fe-attach{display:flex;align-items:center;gap:10px;margin-top:8px;padding:8px 12px;border:1px solid #dde4f0;border-radius:10px;background:#fff;text-decoration:none;color:#1f2733;transition:.15s;}
.bscrm-fe-attach:hover{border-color:#2f6df6;background:#f0f5ff;}
.bscrm-fe-attach-icon{display:inline-flex;align-items:center;justify-content:center;width:30px;height:30px;border-radius:8px;background:#2f6df6;color:#fff;font-size:15px;flex:0 0 auto;}
.bscrm-fe-attach-name{font-weight:600;font-size:13px;flex:1;}
.bscrm-fe-attach-meta{font-size:12px;color:#8a93a6;}
.bscrm-fe-msg.from-customer .bscrm-fe-attach{background:#f4fbf6;}

/* ===== Zähler-Karten (Inline-Erfassung) ===== */
.bscrm-meter-card{border:1px solid #dde4f0;border-radius:12px;background:#fff;padding:16px 18px;margin-bottom:16px;box-shadow:0 1px 3px rgba(20,30,55,.05);}
.bscrm-meter-head{display:flex;justify-content:space-between;align-items:flex-start;flex-wrap:wrap;gap:6px;margin-bottom:12px;}
.bscrm-meter-energy{display:inline-block;font-size:12px;font-weight:700;padding:2px 10px;border-radius:20px;margin-right:8px;}
.bscrm-energy-strom{background:#cfe8ff;color:#0a4a7a;}
.bscrm-energy-gas{background:#ffe0b3;color:#7a4a00;}
.bscrm-meter-title{font-size:16px;color:#1f2733;}
.bscrm-meter-sub{font-size:13px;color:#8a93a6;width:100%;}

.bscrm-meter-form{display:flex;flex-wrap:wrap;align-items:flex-end;gap:12px;background:#f8faff;border:1px solid #e3e8f0;border-radius:10px;padding:12px 14px;}
.bscrm-meter-field{display:flex;flex-direction:column;gap:4px;}
.bscrm-meter-field-grow{flex:1;min-width:160px;}
.bscrm-meter-field label{font-size:12px;font-weight:700;color:#41506a;}
.bscrm-meter-field input{padding:9px 11px;border:1px solid #d4dbe8;border-radius:8px;font-size:15px;}
.bscrm-meter-field input:focus{border-color:#2f6df6;box-shadow:0 0 0 3px rgba(47,109,246,.12);outline:none;}
.bscrm-meter-form .bscrm-fe-btn{padding:10px 20px;}

.bscrm-meter-history{margin-top:12px;}
.bscrm-meter-history summary{cursor:pointer;font-size:13px;font-weight:600;color:#2f6df6;padding:6px 0;}
.bscrm-meter-history summary:hover{color:#1f55d6;}
.bscrm-meter-history table{margin-top:8px;}
.bscrm-meter-empty{font-size:13px;color:#8a93a6;margin-top:10px;}

/* ===== Frontend Datei-Manager ===== */
.bscrm-fe-fm-bar{margin:10px 0;}
.bscrm-fe-fm-breadcrumb{margin:10px 0;font-size:14px;color:#41506a;}
.bscrm-fe-fm-breadcrumb a{text-decoration:none;color:#2f6df6;}
.bscrm-fe-fm-breadcrumb a:hover{text-decoration:underline;}
.bscrm-fe-fm-dropzone{position:relative;border:2px dashed transparent;border-radius:10px;transition:.15s;}
.bscrm-fe-fm-dropzone.dragover{border-color:#2f6df6;background:#f0f5ff;}
.bscrm-fe-fm-drophint{display:none;text-align:center;color:#2f6df6;font-weight:600;padding:8px;}
.bscrm-fe-fm-dropzone.dragover .bscrm-fe-fm-drophint{display:block;}
.bscrm-fe-fm-table a{text-decoration:none;color:#1f2733;}
.bscrm-fe-fm-table a:hover{color:#2f6df6;}

/* ===== Frontend Datei-Manager VFM-Stil ===== */
.bscrm-fe-fm-toolbar{display:flex;align-items:center;gap:10px;flex-wrap:wrap;margin:12px 0;}
.bscrm-fe-fm-tbico{display:inline-flex;align-items:center;vertical-align:middle;margin-right:5px;}
.bscrm-fe-btn.primary{display:inline-flex;align-items:center;}
.bscrm-fe-fm-search{display:flex;align-items:center;gap:6px;margin-left:auto;border:1px solid #d4dbe8;border-radius:8px;padding:5px 10px;background:#fff;color:#8a93a6;}
.bscrm-fe-fm-search input{border:none;outline:none;background:transparent;min-width:170px;}
.bscrm-fe-fm-breadcrumb{display:flex;align-items:center;gap:4px;margin:10px 0;font-size:14px;color:#41506a;}
.bscrm-fe-fm-breadcrumb a{display:inline-flex;align-items:center;text-decoration:none;color:#2f6df6;}
.bscrm-fe-fm-breadcrumb .sep{color:#b8c0cf;}
.bscrm-fe-fm-table{width:100%;border-collapse:collapse;}
.bscrm-fe-fm-table thead th{text-align:left;font-size:12px;text-transform:uppercase;letter-spacing:.4px;color:#6b7687;border-bottom:2px solid #eef0f5;padding:10px 12px;}
.bscrm-fe-fm-th{cursor:pointer;user-select:none;white-space:nowrap;}
.bscrm-fe-fm-th .bscrm-fe-fm-sortic{opacity:.3;display:inline-flex;vertical-align:middle;}
.bscrm-fe-fm-th.asc .bscrm-fe-fm-sortic,.bscrm-fe-fm-th.desc .bscrm-fe-fm-sortic{opacity:.9;color:#2f6df6;}
.bscrm-fe-fm-th.desc .bscrm-fe-fm-sortic{transform:rotate(180deg);}
.bscrm-fe-fm-table tbody td{padding:11px 12px;border-bottom:1px solid #f1f3f8;font-size:14px;color:#1f2733;vertical-align:middle;}
.bscrm-fe-fm-table tbody tr:hover td{background:#f8fafd;}
.bscrm-fe-fm-name,.bscrm-fe-fm-table a{display:inline-flex;align-items:center;gap:10px;text-decoration:none;color:#1f2733;}
.bscrm-fe-fm-icon{position:relative;display:inline-flex;align-items:center;color:#8a93a6;}
.bscrm-fe-fm-ext{position:absolute;left:50%;top:58%;transform:translateX(-50%);font-size:6px;font-weight:700;color:#fff;background:#9aa4b5;border-radius:2px;padding:0 2px;line-height:1.4;}
.bscrm-fe-fm-rowact{text-align:right;}
.bscrm-fe-fm-rowact a{display:inline-flex;color:#9aa4b5;}
.bscrm-fe-fm-rowact a:hover{color:#2f6df6;}
.bscrm-fe-fm-dropzone{position:relative;border:2px dashed transparent;border-radius:10px;transition:.15s;}
.bscrm-fe-fm-dropzone.dragover{border-color:#2f6df6;background:#f0f5ff;}
.bscrm-fe-fm-drophint{display:none;text-align:center;color:#2f6df6;font-weight:600;padding:8px;}
.bscrm-fe-fm-dropzone.dragover .bscrm-fe-fm-drophint{display:block;}

/* ===== Login & Account (Self-Service) ===== */
.bscrm-fe-login,.bscrm-fe-account{max-width:640px;}
.bscrm-fe-form{margin-top:14px;}
.bscrm-fe-form h3{margin:22px 0 10px;font-size:16px;border-bottom:1px solid #eef0f5;padding-bottom:8px;}
.bscrm-fe-grid{display:grid;grid-template-columns:1fr 1fr;gap:14px;}
.bscrm-fe-field{display:flex;flex-direction:column;gap:5px;margin-bottom:12px;}
.bscrm-fe-field.bscrm-fe-col-2{grid-column:1 / -1;}
.bscrm-fe-field label{font-size:13px;font-weight:600;color:#41506a;}
.bscrm-fe-field input{padding:9px 12px;border:1px solid #d4dbe8;border-radius:8px;font-size:14px;background:#fff;}
.bscrm-fe-field input:focus{border-color:#2f6df6;outline:none;box-shadow:0 0 0 3px rgba(47,109,246,.12);}
.bscrm-fe-checkrow label{display:inline-flex;align-items:center;gap:8px;font-weight:400;}
.bscrm-fe-btn{display:inline-block;padding:10px 20px;border-radius:8px;border:1px solid #d4dbe8;background:#fff;color:#1f2733;text-decoration:none;cursor:pointer;font-size:14px;}
.bscrm-fe-btn.primary{background:#2f6df6;border-color:#2f6df6;color:#fff;}
.bscrm-fe-btn.primary:hover{background:#1f55d6;}
.bscrm-fe-actions{display:flex;gap:10px;align-items:center;margin-top:20px;}
.bscrm-fe-forgot{margin-top:12px;font-size:13px;}
.bscrm-fe-hint{font-size:13px;color:#6b7687;margin:0 0 10px;}
.bscrm-fe-company-name{margin:0 0 12px;font-size:15px;}
.bscrm-fe-notice{padding:11px 14px;border-radius:8px;background:#eef2fb;color:#33415c;margin-bottom:14px;}
.bscrm-fe-notice.success{background:#edf9f0;color:#176c3a;}
.bscrm-fe-notice.error{background:#fdecec;color:#9b1c1c;}
@media(max-width:560px){.bscrm-fe-grid{grid-template-columns:1fr;}}

/* Zählerwechsel im Kundenportal (v2.99.0) */
.bscrm-meter-change-toggle{display:flex;align-items:center;gap:7px;font-size:13px;color:#6b7687;margin-left:8px;cursor:pointer;}
.bscrm-meter-change-fields{width:100%;margin-top:10px;padding:12px;background:#f4f7f5;border-radius:8px;border-left:3px solid #b22125;display:flex;flex-wrap:wrap;gap:12px;}
.bscrm-meter-change-fields[hidden]{display:none;}
.bscrm-meter-change-hint{width:100%;margin:0 0 4px;font-size:12px;color:#6b7687;}
.bscrm-meter-change-badge{display:inline-block;padding:1px 7px;border-radius:10px;background:#e7f1ea;color:#b22125;font-size:11px;}

/* Ansprechpartner-Liste im Konto (read-only, v2.99.1) */
.bscrm-account-persons{list-style:none;margin:0 0 18px;padding:0;display:flex;flex-direction:column;gap:8px;}
.bscrm-account-person{padding:10px 14px;border:1px solid #e2e6ea;border-radius:8px;display:flex;flex-wrap:wrap;gap:4px 16px;align-items:baseline;}
.bscrm-account-person-name{font-weight:600;color:#212934;}
.bscrm-account-person-pos{font-size:13px;color:#6b7687;}
.bscrm-account-person-mail{font-size:13px;}
.bscrm-account-person-tel{font-size:13px;color:#6b7687;}

/* Konto im Karten-Layout (v2.99.8) */
.bscrm-fe-account{max-width:980px;margin:0 auto;}
.bscrm-acc.bscrm-fe-form{background:none;border:none;padding:0;margin:16px 0 0;}
.bscrm-acc{display:grid;grid-template-columns:repeat(2,1fr);gap:16px;align-items:start;}
.bscrm-acc > .bscrm-fe-actions{grid-column:1 / -1;}
.bscrm-acc-card{background:#fff;border:1px solid #e6eae8;border-radius:14px;overflow:hidden;box-shadow:0 1px 3px rgba(20,40,30,.04);}
.bscrm-acc-ls-tags{display:inline-flex;gap:6px;margin-left:8px;}
.bscrm-acc-ls-tag{font-size:11px;padding:1px 8px;border-radius:10px;}
.bscrm-acc-ls-strom{background:#e7f1ea;color:#b22125;}
.bscrm-acc-ls-gas{background:#fbeede;color:#9a5a14;}
.bscrm-acc-card-head{display:flex;align-items:center;gap:10px;padding:13px 18px;border-bottom:1px solid #eef1f0;background:#f7faf8;}
.bscrm-acc-card-head h3{margin:0;font-size:15px;color:#212934;line-height:1.3;}
.bscrm-acc-ico{display:inline-flex;align-items:center;justify-content:center;width:32px;height:32px;border-radius:9px;background:#e7f1ea;color:#b22125;flex:none;}
.bscrm-acc-card-body{padding:18px;}
.bscrm-acc-company{font-weight:600;color:#212934;margin:0 0 14px;font-size:15px;}
.bscrm-acc-static{margin:0;display:flex;flex-direction:column;gap:2px;}
.bscrm-acc-row{display:flex;gap:14px;padding:8px 0;border-bottom:1px solid #f0f3f1;}
.bscrm-acc-row:last-child{border-bottom:none;}
.bscrm-acc-row dt{flex:none;width:120px;color:#7a8a80;font-size:13px;margin:0;}
.bscrm-acc-row dd{margin:0;color:#1d2b22;font-size:14px;font-weight:500;}
.bscrm-acc-contacts{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:8px;}
.bscrm-acc-contact{display:flex;flex-wrap:wrap;align-items:baseline;gap:6px 16px;padding:11px 14px;border:1px solid #e6eae8;border-radius:10px;background:#fcfdfc;}
.bscrm-acc-contact-name{font-weight:600;color:#1d2b22;}
.bscrm-acc-contact-pos{font-size:12px;color:#7a8a80;background:#eef3f0;padding:1px 8px;border-radius:10px;}
.bscrm-acc-contact-item{display:inline-flex;align-items:center;gap:5px;font-size:13px;color:#41506a;}
.bscrm-acc-contact-item svg{color:#b22125;flex:none;}
.bscrm-acc-contact-item a{color:#b22125;text-decoration:none;word-break:break-all;}
.bscrm-acc-contact-item a:hover{text-decoration:underline;}
.bscrm-acc-actions{margin-top:4px;}
@media(max-width:760px){.bscrm-acc{grid-template-columns:1fr;}}

/* Inaktive Lieferstellen im Kundenportal (v2.99.13) */
.bscrm-meter-section-title{margin:28px 0 12px;font-size:15px;color:#7a8a80;font-weight:700;text-transform:uppercase;letter-spacing:.04em;}
.bscrm-meter-card-locked{opacity:.72;background:#fafbfa;}
.bscrm-meter-inactive-badge{display:inline-block;margin-left:8px;padding:1px 9px;border-radius:10px;background:#eceff1;color:#788;font-size:11px;font-weight:600;vertical-align:middle;}
.bscrm-meter-locked-note{margin:10px 0 0;font-size:13px;color:#8a93a3;font-style:italic;}

/* Passwort-festlegen / Login-Box (v2.99.23) */
.bscrm-login-box{max-width:440px;margin:0 auto;background:#fff;border:1px solid #e2e6ea;border-radius:12px;padding:26px 28px;}
.bscrm-login-box h2{margin-top:0;color:#212934;}
.bscrm-login-box label{display:block;font-weight:600;font-size:13px;margin-bottom:4px;color:#41506a;}
.bscrm-login-box input[type="password"]{width:100%;padding:9px 11px;border:1px solid #ccd3da;border-radius:6px;font-size:14px;}
.bscrm-fe-error{background:#fcebea;border:1px solid #f0b9b6;color:#a02622;padding:9px 12px;border-radius:6px;margin:10px 0;font-size:14px;}

/* Sortierbare Tabellenkoepfe im Kundenportal (v2.99.50) */
.bscrm-fe-sortable th.bscrm-fe-sort{cursor:pointer;user-select:none;white-space:nowrap}
.bscrm-fe-sortarrow{font-size:10px}